Courtney Thompson

ABOUT THE EPISODE

This episode welcomes Courtney Thompson, EVP of Servicing at CMG Financial and Founder of Consigliera, to discuss the intricate relationship between climate change and the mortgage industry.

We explore the challenges the mortgage industry faces in embracing climate change, reflecting on the personal and societal impacts of these issues, and consider the hopeful future driven by the next generation of professionals.

Listen in as we examine the profound impact of climate change on real estate, with a focus on the mortgage industry. We navigate the critical need to separate politics from the conversation to highlight the real financial and personal consequences of climate events.

From the immediate effects on homeowners to the broader economic implications such as rising insurance rates, we scrutinize how institutions like the FHA, Fannie Mae, and Freddie Mac are integrating climate risk into their models and policies, emphasizing the urgency of meaningful action.

Our discussion shifts to the intricate complexities of mortgage servicing and regulatory challenges. We discuss the pitfalls of inexperienced regulatory frameworks and the shift towards a more customer-centric approach in mortgage servicing.

Courtney offers her unique insights into the evolution of building a modern mortgage servicing operation at CMG, addressing outdated technology, and the significance of creating a robust infrastructure to support high-quality service delivery.

This episode is a deep-dive into the complexities of the mortgage industry, providing a comprehensive understanding of its current state and future direction.

Connect further with Courtney Thompson at https://www.consigliera.com or on LinkedIn.

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